HOLA 👋Problems with your LUZ supplier?
Have your CUPS number and ID photo ready, and switch in 5 minutes, completely online.
1
What happens if my current energy supplier enters a disqualification or closure process?
We take care of everything. We manage your transfer on a priority basis to ensure you maintain a competitive and transparent rate, preventing you from being automatically transferred to unwanted and expensive regulated tariffs.
2
Do I need to notify or cancel my contract with my current energy supplier?
You don't have to do anything. We handle the cancellation with your previous company so you don't have to make any arrangements or uncomfortable calls.
3
How long does the transfer take to become effective?
We process your request in a matter of minutes. The administrative change is completed in just a few days, without you having to deal with complex procedures or paperwork.
4
Does the switch have any cost or commitment period?
None at all. The process is 100% free and we do not apply any lock-in periods. You stay with us only if you are satisfied with the service.
Tariffs for electricity and gas
Most Popular
Tarifa Indexado
Tariff indexed to market price
The classic one. Maximize your savings by consuming electricity when the market price is cheaper and controlling your consumption during the most expensive times.
A contraluz
Fixed price tariff
The price of electricity changes every day. Keep the same price for each period regardless of whether the price of electricity goes up or down.
Single Price
Same price 24 hours a day
Recommended if you consume electricity all day, regardless of the time. Don't worry about time slots and different prices, paying the same throughout the day regardless of the time.
Mobile App
Charts and statistics. Check the daily and monthly price of energy in the market and your energy consumption
Receive notifications when your invoice is ready.
View and download your invoices
Pay your invoices by Card or Bizum (if you decide not to set up direct debit for your payments)
And if you don't want to have all this on your mobile, you can perform the same actions from your desktop on the web Client Area
Join the change
Changing energy suppliers is very easy. In just three minutes and from your computer, tablet or mobile, you can start paying less for your electricity and gas consumption. You just have to follow these simple steps:
1
Compare your bill
To find out how much you can save on your electricity and gas bills, just use our online calculator. If you have a bill handy, enter your CUPS or upload the file to our tool, and we'll get the data for you.
2
Sign up
Fill out the form with your personal details, supply details and bank details. We will take care of all the necessary steps for the change of supplier. Easy, fast and online, in just three minutes you will be saving on your electricity and/or gas bill.
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Welcome
Once the change process is completed, we will be your electricity and/or gas provider. You will see the savings on your bill from the first month and enjoy the best customer service, always at your disposal to resolve any doubts.
Questions and answers
At Fortuluz we want you to understand how the energy market works and what the concepts on your bill mean, this way you will understand why we offer you the best savings option for electricity and gas. That's why we have compiled the main concerns of consumers and have all the answers you are looking for.
Frequently Asked Questions
0
Years of experience
Offering energy in several countries